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Backend locked then unrecognized format twice

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I setup a backend-frontend on a network location, which was working fine for ~30 minutes.

On two difference occasions, two different users have accessed their own accde front end, which has locked the backend for every other user including myself.

When I had them exit the front end and try to re-open it, they would be met with the Unrecognized Database Format error.
The lock file that was created for the backend when they opened their frontend, would remain even after closing the file - this part of the issue?

All other users would still be receiving the File is Already In Use error even at this point, irrespective of trying to open their frontend, or the backend.

Deleting the lock file (.laccdb), results in every user receiving the Unrecognized Database Format error.

By moving the backend to a different location, and opening it, access claims the database is in an incosistent state and manages to recover all the data without error

The user's involved all have write access to the network folder, and i've setup the fodler as a trusted location in access

Any help with sorting this would be much appreciated

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